Please choose carefully, as Creative Play Resources is under no obligation to provide refunds where you have changed your mind or made an incorrect choice. We recommend you carefully select the items before proceeding with placing your order.
If you wish to return an item, please contact us via email within 48 hours. You may return goods delievered to you by mail or courier. The return will incur a freight fee which must be paid by the customer.
It's important you retain your proof of purchase such as receipt/invoice to obtain a refund. Once you have made contact with us, we will assess the product. Please ensure when returning products to package them so they are protected against damage in transit. Please return goods in the original packaging within fourteen (14 Days). Once approved by our team, refunds will be made via the method of payment used to make the purchase. Refunds will be processed within seven (7) days from when the goods have been returned to Creative Play Resources.